Sometimes the best way to fix a problem is to have someone show you how. Remote IT Support is a convenient way for a professional you trust to connect to your computer from a different location and walk you through the solution. To ensure that your privacy and security is maintained at all times, DF IT Remote Assistance only allows people you invite to connect to your computer and all sessions are encrypted and password protected.
By following a few steps, you can invite a technician to connect to your computer and assist you with your problem. After he or she is connected, the technician can view your computer screen and with your permission, even use his or her own mouse and keyboard to control your computer and show you how to fix the problem.